Today
Julio Fragance
Is synonymous with accessible elegance and personal service.
We continue to grow with the same promise that defined our beginning: to bring the character, history, and artistry of Arabic perfumery straight to your door, with the quality and care you expect from a luxury house.
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FAQ Julio Fragrances – Premium Arabic Perfumery
How do I make my purchase?
Buying is very easy:
1. Choose your favorite fragrance.
2. Add it to your cart.
3. Complete your shipping and payment information.
4. You will receive a confirmation email with your order details.
We accept debit cards, credit cards, and other payment methods available depending on your country.
Which states do you ship to?
We currently ship to all states in the United States, including:
• Florida
• Texas
• California
• Georgia
• New York
• Nevada
• Louisiana
• Arizona
• Illinois, and many more.
If your state is listed as an option at checkout, we can ship to you!
How long will it take for my order to arrive?
Our shipments take between 3 and 5 business days, depending on your state.
Weekends (Saturday and Sunday) are not considered shipping days.
How can I contact you for returns or claims?
You can contact us directly via:
📩 Email: support@juliofragances.com
📱 WhatsApp: (561) 299-8480
📧 Or through our contact form on the website.
Returns are only accepted for sealed, unused products within the first 7 days after receiving your package.
What are your business hours?
Our team is available:
🕒 Monday to Friday: 9:00 AM – 6:00 PM
📦 Orders placed outside of business hours will be processed the next business day.
What is the shipping cost?
The minimum shipping cost per package is $10, regardless of the state. The final shipping cost is calculated automatically when you enter your information at checkout.
What if my package arrives damaged?
If your perfume arrives damaged or with a leak, please contact us within 24–48 hours with a photo of the package. We will help you replace your product according to our warranty policy.
What payment methods do you accept?
• Credit card
• Debit card
• Apple Pay
• Google Pay
• PayPal (if applicable)
• Secure online payments with SSL encryption
Do you offer expedited or next-day shipping?
Depending on the state, we have expedited shipping options, which you can see at checkout if they are available for your address.
Do you offer a satisfaction guarantee?
Yes. If you receive a defective, incomplete, or incorrect product, we will replace it at no additional cost.
